Reference

Privacy Policy for Your maximtoto Account

We collect and protect the information you share when opening your account, making deposits through DANA, OVO or GoPay, and using our lobby. This policy explains what we gather, how we use it, and your rights to access or request changes.

Account data protectionWallet transaction recordsContact details securityCookie usage explainedYour access rights
maximtoto Privacy Policy for Your maximtoto Account
DATA HANDLING

How We Protect Your Information

We encrypt your account credentials and wallet details using industry-standard protocols, store your password as a hashed value that even our team cannot read, and require verification steps before processing withdrawals to prevent unauthorised access. Your browsing activity on maximtoto is logged for security monitoring but is never shared with advertisers or external analytics platforms.

Secure Account Access

Your login is protected by encrypted transmission, and we send an OTP to your registered phone number when you sign in from a new device. Withdrawal requests trigger a second verification step to confirm it's really you.

Cookie Usage

We use cookies to keep you logged in, remember your game preferences, and track which sections of the lobby you visit. You can clear cookies anytime through your browser, but you'll need to log in again and reset your preferences.

Data Retention

We keep your account records and transaction history for as long as your account is active and for a period after closure as required by financial record laws. Gameplay logs older than two years are archived and anonymised.

Request Changes

You can ask to see, correct, or delete your personal data by contacting support. We process data-access requests within a few business days, and deletion requests are honoured where local regulations allow and financial record rules permit.

POLICY QUESTIONS

Contact Us About Your Privacy

If you have questions about this privacy policy, want to see the data we hold on your account, or need to update your contact details, reach us through any of these channels. Our team reviews privacy requests during support hours and responds within the timeframe specified for your inquiry type.

Live Chat Open the chat bubble in the bottom corner of any page when you're logged in. Privacy questions are routed to our data team, and most requests for account information are answered within one business day.
Email Support Send your privacy inquiry to the support email address shown in your account settings. Include your registered account name and a clear description of what data you want to access, correct or delete.
Account Settings Log in and go to the privacy section under account settings to review what information we store, update your communication preferences, and download a copy of your transaction history and gameplay records.

Privacy Policy FAQ

We collect your full name, date of birth, phone number, email address, and wallet details for DANA, OVO or GoPay when you register. This information verifies your identity and lets us process deposits and withdrawals.

Yes. Log in and go to account settings, then select the privacy section to download a report showing your personal details, transaction history, and gameplay records. You can also request a full data export by contacting support.

We retain your account records and transaction logs for a period after closure as required by financial regulations in the jurisdictions where we operate. Gameplay data older than two years is archived and anonymised to protect your privacy.

We share transaction details with payment processors like DANA, OVO and GoPay only to complete deposits and withdrawals. We never sell your personal information to advertisers or external marketing platforms, and access is limited to our internal support and security teams.

Log in and go to account settings to update your phone number, email or wallet information. To request data deletion, contact our support team through live chat or email; we process those requests where local law permits and financial rules allow.

We use cookies to keep you logged in, remember your preferred language and game categories, and monitor which lobby sections you visit. You can clear cookies in your browser settings anytime, but you'll need to log in again and reset your preferences.